IT Guides
This area provides "How To" guides with step by step instructions.
Office 365 (security and best practise) please read
--------------------------------------------------------------------------------------------------------------------------------------------------
user guides and setup
Step 1 - choose a authentication method
You will need to authenticate using one of the below options for the first time (text, pin or phone call) or you will not connect to the new server
Option 1 - O365 using Microsoft authenticator app on your mobile (randon 6 digit pin generator)
(good for remote workers as different sites who may have poor mobile signal for receiving a text or call)
Option 2 - O365 Authenticate using a deskphone and being asked to press # key to login
(good for static users with desktop computer working atthe same site everyday)
Option 3 - O365 Authenticate using your mobile and recieve a text message with a 6 digit pin
(good for remote workers at different sites )
Step 2 Installing on your mobile
(how to login and authenticate)
Step 3 Reconnect outlook after go live on you PC/Laptop
(How to login delete entry JEHINT\firstname.surname and enter your email address firstname.surname@jehall.co.uk)
-----------------------------------------------------------------------------------------------------------------------------------------------------
Web Access (Old OWA)
To access webmail you will need to open Internet Explorer or chrome and enter office.portal.com you will need to login
(username=email address, password =normal Laptop password)
You will need to authenticate using your phone, follow instructions below
- Installing Microsoft authenticator on your mobile phone (both android and apple)
- (How to access Office 365 email from the internet) (replacement of OWA)
-----------------------------------------------------------------------------------------------------------------------------------------------------
Office 365
What is Office 365 https://www.youtube.com/watch?v=4WIbqcmSB_E
What is "Email Focus inbox" https://www.microsoft.com/en-gb/videoplayer/embed/RWfyZq?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-gb
----------------------------------------------------------------------------------------------------------------------------------------------------
What is Proofpoint Email Spam protection
Proofpoint monitors our incoming and outgoing email for spam and viruses
Accessing spam website and releasing / approving legit emails from filter
---------------------------------------------------------------------------------------------------------------------------------------------------
IT Remote working user Guide